Privacy Policy

Privacy Policy
Strambotte
Carefully updated on: February 2, 2026

At Strambotte, protecting your personal information is part of the kindness, respect, and integrity that guide everything we do.

This Privacy Policy explains how we collect, use, store, and protect your data in accordance with UAE law.


 

1. Who we are

Strambotte is an artisanal online brand dedicated exclusively to handmade tiramisu, operating from a licensed ghost kitchen in the United Arab Emirates.
When we say “we”, “us” or “our”, we are referring to Strambotte.

For any privacy inquiries, please contact us:
Email: strambotte@outlook.com
This is our official and primary channel for data protection-related communications.


 

2. Personal data we collect

We only collect the information necessary to process your order, deliver your products, and operate the site efficiently.

a. Information provided by you

  • Name

  • E-mail address

  • Telephone number

  • Delivery location details

  • Billing information (excluding full card details)

  • Order information (products purchased, date, value, etc.)

b. Information collected automatically
When you visit our site, we may collect:

  • IP address

  • Browser and device type

  • Site usage data (pages visited, time spent, etc.)

  • Cookies and similar technologies (see Section 6)

c. Payment information
Payments are processed securely through authorized third-party payment gateways.
We do not collect, store, or access full credit or debit card information.


 

3. How we use your personal data

Your information is used only for lawful and essential purposes, including:

  • Process and fulfill your order

  • Provide confirmations, updates, or delivery details

  • Respond to your requests and customer support needs

  • Improve site functionality and user experience

  • Ensure site security and prevent fraudulent activity

  • Comply with legal, regulatory and tax obligations in the UAE

We do not send promotional emails or newsletters.


 

4. Sharing of personal data

Your information is never sold or traded.
We share data only with selected service providers who assist us with operations, such as:

  • Secure payment processors

  • Delivery partners and couriers

  • Hosting and technical service providers

  • Security and analysis tools

These partners are required to protect your data and use it only for the services they provide.


 

5. Data storage and duration

Your data may be stored on secure servers in the United Arab Emirates or with trusted international providers who meet high security standards.

We retain personal data only for as long as necessary to:

  • Complete and support your order

  • Resolve any issues

  • Meet legal, tax and accounting obligations in the UAE

The information is then securely deleted or anonymized.


 

6. Cookies and tracking technologies

Our site uses cookies to offer a smooth, elegant, and intuitive experience.
I cookie ci aiutano a:

  • Remember items in your cart

  • Improve page speed and site performance

  • Understand the general use of the site

  • Improve the overall user experience

You can disable cookies in your browser settings, although some parts of the site may not function properly.


 

7. Your rights under UAE law

Under the UAE Personal Data Protection Law (PDPL), you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of data when legally permitted

  • Request details on how your data is processed

To exercise these rights, please contact us:
Email: strambotte@outlook.com
We will respond in accordance with UAE regulations.


 

8. How we protect your data

We apply appropriate technical and organizational security measures, including:

  • Encrypted payment processing

  • Secure server environments

  • Limited internal access to personal data

  • Regular monitoring and security checks

While no digital system is completely risk-free, we are committed to protecting your information carefully and diligently.


 

9. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18.


 

10. Updates to this Privacy Policy

We may update this policy to reflect operational changes or updates to UAE laws.
When this happens, the date at the top will change to indicate the most recent version.


 

11. Contact us

For any privacy-related requests, questions, or reports:
Email: strambotte@outlook.com

Your trust, like kindness, is something we treat with great respect.

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